Using the Request Logs Page
To access the Request Logs page, go to the Logs menu in the WebAdmin. Request Logs, also referred to as Live Logs, tracks all request log activity and provides input for the Netsweeper Reporting Service.
The Request Logs page is a valuable tool for troubleshooting and verifying that filtering and categorization are functioning correctly on client workstations.
Log Lines
By default, each Log line displays the Timestamp, URL, Policy Group, whether the URL is allowed or denied and the Category Name.
The Denied Flag field indicates whether a request is allowed or denied. Allowed requests are marked with a zero, while denied requests are highlighted in red and marked with a one.
Settings to Show or Hide Columns
Click the Settings icon and select or deselect column headings from the dropdown list.
For optimal use, we recommend displaying the following columns: Actions, Timestamp, URL, Client IP, Client Name, Policy Group, Denied Flag, Event Type, Event Data, Category Names, Module, Workstation, and Screenshot.
Header Toolbar Options
The Header Toolbar provides essential tools for viewing logs.
You can pause the log flow by clicking directly in the log viewer or by using the Play/Pause button in the toolbar.
Search Bar
The Search field enables quick searches for specific log entries. In the first example, searching for any reference to the "Grade_10 Policy Group" will display the related logs.
In the second example, searching for URLs containing the word "sex" will filter and display the relevant log entries.
Advanced Filter Window
Click the Advanced Filter icon to open the Advanced Filter window, where you can filter multiple columns simultaneously.
Related Articles
Using the MacOS Client Filter Diagnostics Tool
Follow these steps to test connectivity to the Policy Server with the Diagnostics tool Open the Apple ( ) menu and select System Preferences…, or select the System Preferences icon from the dock on your Desktop. Click the Netsweeper Client Filter ...Windows Debug Logging Guide
Follow these steps to enable debug logging for the Netsweeper Client Filter and collect logs: Open the Windows Control Panel and click on the Netsweeper Client Filter icon. In the Filter Settings, click the Filter Settings button. On the Settings ...MacOS Debug Logging Guide
This article explains how to enable debug logging on macOS for the Netsweeper Client Filter, collect the necessary log files, and disable debug logging to prevent excessive storage usage. Open the Apple ( ) menu and select System Preferences… or ...Using Windows Client Filter Diagnostics Tool
Follow these steps to test connectivity to the Policy Server with the Diagnostics tool: Open the Windows Control Panel and click on the Netsweeper Client Filter icon. In the Netsweeper Client Filter pop-up, select the Filter Settings button to access ...Deploying Netsweeper Client Using Intune
The Lenovo Netsweeper for Windows client supports various deployment methods and tools via an MSI installer. For detailed instructions, see Installing Netsweeper Using Command Line. Please note that our support team can only provide limited ...