How Do I Report a Website that is Incorrectly Categorized

How Do I Report a Website that is Incorrectly Categorized

If you find a website that you feel is incorrectly categorized, there are two things you can do to have it quickly investigated by our Content Support Team.

You can submit a URL Alert directly through your WebAdmin.

Navigate to Tools > Category Alert.

This will alert our Content Support Team directly, so that they can review and update the categories as needed.

Additionally, you can add a URL Alert feature to your deny page. 

    • Related Articles

    • Create Report

      You can create a Report using an existing Report Template. You can be limited in the fields which they can enter per template, allowing for creation of reports tailored to their purpose and a simplified interface.  There must be enabled Reports and ...
    • Report Admin

      The Report Admin is used to review and modify the number of reports that are active and those that are waiting to be processed. It displays an overview of the performance of the reporting daemon. This window does not provide specific error messages ...
    • Importing and Exporting Report Templates

      You can import and export Report Templates.  Reports can be saved as Excel CSV (UTF-16LE), Comma Delimited, or Tab Delimited.  You can export Report Templates and then, in Excel or a text editor edit the file and import the templates into the ...
    • Single User Interface

      Single User Interface – Parental Controls The ‘Single User Interface’ can be used to manage and maintain parental controls for a single static IP address. This feature should not be confused with the Client Filter Profile Manager. This document will ...
    • Managing Filtering with User Account

      About Managing Filtering with a User Account This document is a quick guide to filtering management for those who have a WebAdmin User Account and manage one group. The User Account is usually created for someone in authority over a Group, such as a ...